Febal Casa launches the free Interior Design consultancy service via web, where customers will be able to interact with the brand’s network of designers and furnishing consultants and receive projects and quotes directly at home, in total safety.
The initiative is part of the company’s digitalization plan which includes the implementation of an increasingly Omnichannel marketing strategy and the development and realization, for customers and business partners, of new products and systems that are also functional to new smart working and co-living needs.
Febal Casa has chosen to anticipate the launch of the web-based consultancy service after the limitations imposed by the current health emergency, with the aim of keeping alive the contact with the brand and the dialogue with consumers. Satisfying new consumption and new audiences, without renouncing human interaction, which will continue thanks to the possibility to carry out face-to-face dialogues through different devices.
The web consultancy service also represents an additional tool to evaluate the evolution of the home concept, to understand what future housing needs are and to develop the best solutions through direct contact and greater proximity to the world of architects, designers and end users.
“We are experiencing a period of great difficulties but we are convinced that there will be a strong recovery and we must be ready – comments Giovanni Battista Vacchi, CEO of Colombini Group -. Febal Casa wants to continue to grow and, thanks to the solidity of Colombini Group, can invest in its future and not stop its ambitions. With this goal in mind we continue to invest and direct our energies towards the realization of different and innovative projects, including the digital one, that involve our entire network, from designers to retailers. It is precisely in these moments that new opportunities and different ways of interpreting the business can arise. We want to give an important sign of positivity by thinking about the future and reflecting on a new concept of home, an increasingly important place, the refuge where we can take care of our loved ones”.
To access via web the Febal Casa Interior Design consultancy service simply click on at the home page of the website www.febalcasa.com “Furnish your home directly from home with our designers – find out more”, fill in the registration form with your data and choose the day and time when you want to be contacted by a Febal Casa designer.
Through video call, phone or email, according to the user’s preference, Febal Casa professionals will offer their advice free of charge and develop together their personal idea of furniture and home design according to their tastes and housing needs. All Febal Casa catalogs can be consulted and estimates requested.
The developed projects will be finalized with the involvement and support of the Febal Casa stores closest to the customer and finalized as soon as it is possible to resume activities. The service is active every day from 9 am to 7 pm and does not require the installation of specific programs or apps.